Job Description

Description

The CIA works collaboratively with the medical and clinical staff to improve quality, efficiency and patient experience by managing and utilizing data to drive improvements. Interpret payer and BMP data reports to identify opportunities for improvement and maximize value-based improvements. Efficiently communicate practice level data to BMP offices as well as interaction with patients and staff to help drive improvement in those opportunities.

Essential Job FunctionsActively participate on BMP and system committees, as assigned.Attend Physician meeting, as assigned.Attend workshops and may be asked to demonstrate or present new strategies and/or workflows within EHR.Attend departmental and/or office meetings of assigned offices.Effectively communicate all quality initiatives and updates, along with corporate quality goals and metrics.Relay physician concerns and recommendations to the appropriate personnel.Actively participate in BMP quality activities.Receive and review data and reports such as Highmark and UPMC Gap reports, Corporate Quality Scorecard and TruePerformance Reports.Identify trends and patterns for improvement as assigned.Participate in BMP workgroups related to quality issues.Responsible for key clinical quality projects and initiatives, as assigned.Assist BMP administration in managing scorecard and benchmarking projects.Support performance improvement initiatives related to Quality within the physician practices.Assist in data collection.Incorporate into practice performance improvement initiatives that have been implemented.Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level.Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job.Ability to think and concentrate for an entire shift.Other duties as assigned.Required QualificationsHigh School Diploma or GED.Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment.Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.PA Act 34 Pennsylvania Access to Criminal History Clearance.Preferred Qualifications2-3 years’ experience in a medical/surgical outpatient practice. Previous experience with analyzing quality data.License, Certification & ClearancesSupervisory ResponsibilitiesThis position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.Regular, consistent, on-site and timely attendance.Travel expected locally between BMP locations.LEANActively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health's missions, vision and values.AAP/EEOIndependence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations.Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelinesThe following frequency definitions apply to all Physical Requirements unless otherwise noted:Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr)NOTE: An asterisk (*) indicates that the item is an essential function.

Non-Material Handling Standing- Remaining on one's feet in an upright position remaining stationary - OCCASIONALWalking- Remaining upright on one's feet, and moving about - OCCASIONALSitting*- Body remains in a seated position - CONSTANTStooping- To bend the body downward and forward by bending the spine at the waist - OCCASIONALBending- To flex the upper body forward - OCCASIONALTwisting- To rotate the upper body forward - OCCASIONALClimbing- To move the body in any direction on equipment or structures that do not include stairs or ladders -OCCASIONALLadders- To ascend and descend ladders - OCCASIONALStairs- To ascend and descend stairs - OCCASIONALKneeling- To move the body downwards and come to rest on both hands and both knees - N/ASquatting- To move the body downwards by bending both knees - OCCASIONALCrouching- To bend the body forward and downward by bending the spine and the legs - OCCASIONALCrawling- To move the body forward or backwards on hands and knees - N/AReaching Horizontal- To extend the arms and hands outward, remaining under shoulder height - OCCASIONALReaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONALGrasping- Using functional gripping of the hand to handle an object - OCCASIONALFinger Manipulation*- To manipulate objects with the use of fingers - CONSTANTSeeing* - Using visual feedback to accomplish a task or activity - CONSTANTHearing* - Using sound feedback to accomplish a task or activity - CONSTANTRepetitive Upper Extremity Use* - Using the arms and/or hands continuously or more than 2/3 of the total time -CONSTANTRepetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A

Material Handling Pushing - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the personOCCASIONAL - Up to 20#Pulling - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towardsthe personOCCASIONAL- Up to 20#Lift - Floor to WaistOCCASIONAL - Up to 20#Lift - Waist to shoulderOCCASIONAL - Up to 20#Lift - Shoulder to overheadOCCASIONAL - Up to 20#Carrying - To transport an object or article using the arms or hands (> 10 feet)FREQUENT - Up to 20# Environmental Factors Working alone- OCCASIONALWorking in cramped quarters - N/AConstant interruptions - OCCASIONALWorking with hands in water - N/AUse of power tools - N/AWorking on ladders/scaffolding - N/AExposure to vibration - N/AExposure to dust - N/AExposure to noise (constant) - N/AExposure to electrical energy (outlets, etc) - N/AExposure to temperature changes (heat, cold, humidity), that require special clothing - OCCASIONALExposure to slippery walking surfaces - OCCASIONALExposure to solvents, grease, oils - N/AExposure to radiant energy, ie computer terminal (more than 4 hours per shift) - CONSTANTWorking with bloodborne pathogens - OCCASIONAL

Qualifications

Behaviors

Preferred

• Team Player: Works well as a member of a group

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Job Tags

Similar Jobs