Job Description
- Hybrid to Redlands, CA*
- Description:*
Technical Writer
OVERVIEW
Are you an energetic, passionate technical writer who has the desire to inspire, support, and advocate for our customers? Use your passion for writing and interest in cutting-edge technology to provide customers with essential help documentation. In this position, you'll make our customers successful by creating meaningful web-based documentation that communicates methodology and best practices for GIS software products. Become part of our agile product and user assistance teams to enlighten our customers.
RESPONSIBILITIES
- Write conceptual help topics and step-by-step workflows
- Engage subject matter experts for technical accuracy and business use cases
- Stay current with the software to maintain the help documentation
- Support a variety of publications including smart online and installed help
- Ensure help documentation requirements are met for each software release cycle
REQUIREMENTS
- Bachelor’s in GIS (or a related field) or 2 years’ professional experience with GIS technology
- Interest in writing software documentation for web-based guides, tutorials, and articles
- Ability to learn and use the software as a customer to produce the help documentation
- Excellent written and verbal communication skills
- Analytical, detail-oriented, and organized
RECOMMENDED QUALIFICATIONS
- An understanding of documentation workflows that use DITA (XML) or HTML
- Experience with producing web-based help using a content management system (CMS)
- Experience with ArcGIS software
*Top Skills Details:*
Technical Writer, XML, HTML
*Additional Skills & Qualifications:*
Upper intellect with higher education and the desire to constantly learn new skills. This position will require customer interfacing and communication and presentation ability is important.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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