Spa Manager Job at Fluent Skin Spa, Provo, UT

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  • Fluent Skin Spa
  • Provo, UT

Job Description

Position Overview:

We’re looking for a confident and capable Spa Manager to lead our team at Fluent SkinSpa. This role is key in delivering an elevated client experience, fostering a positive team culture, and ensuring smooth day-to-day operations.

Key Responsibilities:

  • Client Experience Excellence
    Lead by example and coach team members to consistently deliver a high-level, personalized client experience.
  • Team Leadership & Development
    Inspire and mentor employees through clear communication, performance reviews, and ongoing training. Support hiring and onboarding while fostering a culture of growth.
  • Daily Spa Operations
    Oversee all daily functions of the spa, including scheduling, front desk operations, client checkouts, and facility maintenance to ensure a seamless and professional environment.
  • Collaboration with Business Leadership
    Work closely with Fluent leadership to align team goals with overall business strategy and initiatives.
  • Financial Oversight
    Contribute to revenue growth by managing budgets, controlling expenses, and tracking financial performance. Use data to inform smart, strategic decisions.

Requirements

  • Personable & Approachable
    You connect easily with clients and staff, creating a welcoming, trusted environment.
  • Strong & Supportive Leader
    Confident, authoritative, and reliable—with a leadership style that is both respected and approachable.
  • Solution-Oriented & Strategic
    You excel at resolving challenges quickly and professionally, while also thinking big-picture.
  • Hands-On & Detail-Focused
    Comfortable managing daily tasks while ensuring the highest standards in every aspect of the client and employee experience.
  • Collaborative Communicator
    Open to feedback, thrives in a team environment, and communicates with clarity and intention.
  • Master of Time & Task Management
    Effectively manages staff, deadlines, priorities, and projects with a calm, efficient approach.

Job Tags

Part time,

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