Job Description

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the worlds most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Bankers list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

Responsibilities:

• Take ownership of development and configuration activities and technical leadership within Microsoft Dynamics 365 landscape including CRM, Power Pages, Power Automate, Power Apps.
• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable configurations, customizations, implementations, reducing technical debt.
• Assess existing business and technology imperatives, goals, and challenges.
• Work with solution architects to design and develop integrations with Dynamics 365 CRM and lead activities for development of Dynamics 365 CRM, Power Pages, Power Automate flows, and Power Apps.
• Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements for all development activities.
• Lead technical requirements workshops with business and technology partners to design and develop architecture solutions.

Qualifications:

• Minimum of 5+ years of experience in development and configuration of Microsoft Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, MS Teams, and SharePoint, and preferably certified Microsoft Dynamics 365 CRM + Power Pages + Power Automate + Power Apps Expert.
• Proven track record leading, performing, and implementing Microsoft Dynamics CRM enhancements, including user interface customization, workflow, and dialog configuration, building business process flows, creating custom entities and fields, managing user access and permissions across business units, and integrations with third-party applications and MS Teams, SharePoint, and Outlook integration.
• Strong technical and communication skills, both written and oral.
• Good problem solving and analytical skills, detail-oriented with sound organizational and planning skills.
• Should be able to think independently and be solution driven.
• Able to collaboratively work with business units at all levels and to clearly communicate technical information to non-technical audiences.
• Results-oriented and deadline-driven, and adaptable to changing priorities.
• Experience in MS CRM 3rd party integrations using middleware tools, APIs REST ODATA WebAPI SSIS packages DocuSign, WorkDay, etc.
• Hands-on experience in Net JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS
• Well-versed with different versions of a .NET framework, WPF, C# programming, Dynamics CRM SDK, Mobile Express, SQL Server
• Experience in using Azure for integration of Power Apps and Power Automate for upstream / downstream systems integrations.
• Hands-on experience in customizations, including plug-ins, custom workflows, reports & dashboards, and integrations.
• Experience on portal Implementations, other connected systems and banking domain knowledge would be an added advantage.
• Knowledge of reporting architecture and Power BI would be an added advantage.
• Preferred skills such as Visio and Excel, and basic SQL knowledge are a plus.
• Relevant certifications (e.g., CRM software certifications) are a plus.
• Degree in IT / Computer Science / related discipline

Salary Range: $150,000.00 - $180,000.00

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