Job Description

Job Description

Job Description

Primary Job Duties:

• Act as the primary liaison between residents, contractors, and vendors, ensuring clear communication and efficient problem resolution.

• Maintain favorable occupancy rates through strategic marketing efforts and proactive rent collection practices.

• Process all new tenant move-in paperwork in accordance with the Tenant Selection Plan.

• Oversee tenant move-ins and move-outs while ensuring compliance with HUD and company standards.

• Coordinate the unit turn process with maintenance personnel and external vendors.

• Schedule, monitor, and follow up on maintenance service requests to ensure timely resolution.

• Foster a high level of resident satisfaction by addressing concerns promptly and maintaining excellent customer service standards.

• Manage product ordering and inventory control within established budgetary guidelines.

• Prepare and monitor the operating budget to ensure an accurate reflection of anticipated income and expenses.

• Reduce delinquency by promptly posting rent payments, managing collection efforts, and overseeing the eviction process as necessary.

• Schedule and perform annual apartment inspections utilizing HUD-approved forms.

• Schedule and conduct annual tenant recertification meetings to verify income, assets, expenses, and allowances in compliance with Section 8 requirements.

• Generate and submit monthly and quarterly reports in accordance with the EIV Use Policy & Procedures.

• Monitor and manage the waitlist per the Tenant Selection Plan (TSP) in Yardi.

• Prepare for and successfully pass all site REAC reviews, Management and Occupancy

• Reviews (MOR), and Investor Site Reviews.

• Prepare and submit special claims as needed.

• Ensure full compliance with all HUD rules and regulations.

• Oversee the maintenance and upkeep of the physical building and surrounding grounds.

• Ensure timely submission of required reports, accurate data entry, and efficient processing of Accounts Payable invoices.

• Train and mentor new employees to uphold property management standards.

• Perform any additional tasks as directed by the supervisor.

Company Description

Make a real difference in a vibrant community

Competitive salary and benefits

Grow your career within a mission-driven organization committed to housing equity

Company Description

Make a real difference in a vibrant community\r\n\r\nCompetitive salary and benefits\r\n\r\nGrow your career within a mission-driven organization committed to housing equity

Job Tags

For contractors,

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