Job Description

Job Posting

Powelson Consulting is looking to hire dedicated, tech-savvy, and customer service-driven professionals for our Work From Home Department. In this role, you will have the opportunity to accept a myriad of customer services, sales, technical, and administrative projects that range from part-time, contract, temporary, and regular full-time. While some of these projects are full-time placements, they are not considered Direct Hire as you would be working for us here at Powelson Consulting.

With the COVID-19 pandemic-driven need for Work From Home/Remote/Telecommute, a myriad of small, medium, and large corporations are instituting Work From Home protocols. This means that we have access to clients, companies, and organizations that previously did not offer remote work/opportunities.

For all of our Work From Home/Remote roles, they are all 1099, Self-Employed, Contract-based roles. Even though most have an hourly rate, these are not considered direct-hire and therefore are 1099 positions.

Most of our available contracts are Call Center, Customer Service, Sales, or data-entry/management-based roles.

Job Requirements:

Quiet workspace in your home or a private office. This is required. No distractions, pets in the room, children, etc. Your workspace must be office-friendly. Some of our contracts are customer service in a call center environment. Please keep this in mind when applying.

Fluency and proficiency in utilizing multiple tabs, monitors, programs, portals, tools, applications, and software simultaneously with an extreme comfortability in data entry.

Phone, email, text/SMS, and overall office etiquette. You must be compassionate, friendly, sympathetic, empathetic, and understanding when needed and at the appropriate times.

Must be extremely comfortable in talking with people. Even if you choose data-entry/text/chat-only options, you still need to be able to pick up a phone (or headset) and talk to people, while demonstrating professionalism.

A modern, well-equipped, (non-Chromebook or MAC), laptop and/or desktop that can meet relatively strict technical requirements.

Regular home (or business) internet service. NO hotspot is accepted! Wi-Fi is okay, but, ethernet/wired internet may be required on some projects.

Access to a VoIP headset. At the very least, you need Bluetooth noise-canceling headset.

Some projects require a flash drive, so access to a USB flash drive (up to 64gb) may be required.

Occasionally, some of our contracts require dual monitors. You will be able to see the parameters in the job description before accepting that role. It is advised that if you plan to work long-term in remote work, attaining a dual monitor system is in your best interest.

Powelson Consulting is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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