IT Help Desk Technician Job at EBIZ Solution Pvt Ltd, Rochester Hills, MI

YjhSZThjZVB3UGV6QXQ3NDBSaEE4RWtaZmc9PQ==
  • EBIZ Solution Pvt Ltd
  • Rochester Hills, MI

Job Description

Description

EBIZ Solution Pvt Ltd is excited to announce an opening for an IT Help Desk Technician in Rochester Hills. This full-time, hybrid position is perfect for entry-level candidates looking to kickstart their career in the wireless industry. As part of our dedicated IT team, you will play a vital role in supporting our employees with technical issues and ensuring the smooth operation of our IT systems.

In this role, you will be responsible for providing first-line support to our staff, troubleshooting hardware and software problems, and assisting with the implementation of IT solutions. Your contributions will be essential in maintaining our company's technology infrastructure and enhancing the overall efficiency of our operations. We offer a competitive salary range of $12,000 - $80,000 annually, along with comprehensive benefits and opportunities for growth within our organization.

Responsibilities

  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot and resolve hardware and software issues
  • Assist in the setup and configuration of IT equipment
  • Maintain and update documentation related to IT procedures and guidelines
  • Support the installation of new software and hardware
  • Monitor and manage IT inventory and asset tracking
  • Collaborate with other IT team members to improve support processes
  • Stay updated on the latest technology trends and best practices

Requirements

  • High school diploma or equivalent; relevant certifications are a plus
  • Basic understanding of computer systems and networking
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to learn and adapt to new technologies
  • Experience with help desk software and remote support tools is preferred
  • Knowledge of wireless technologies is a plus

Job Tags

Full time, Remote work,

Similar Jobs

Handshake

Remote AI Trainer for Legal Secretaries & Admin Pros Job at Handshake

 ...A tech company offering flexible work is recruiting Legal Secretaries and Administrative Assistants for an exciting remote role. You'll leverage your legal support experience to evaluate and provide feedback on AI models in your field, participate in asynchronous work... 

Salesforce

Principal Architect AI & Data Solutions (Remote) (Boston) Job at Salesforce

 ...knowledge and strategic consulting. The ideal candidate will have over 5 years of relevant experience, understand digital marketing processes, and can configure solutions on the Salesforce platform. This position is remote with some required travel. #J-18808-Ljbffr... 

TradeJobsWorkforce

Library Assistant Job at TradeJobsWorkforce

Help us grow as our next Library Assistant, where you will assist with packaging, labeling, and preparing items for delivery, help organize and maintain a tidy workspace, and handle orders, shipments, and basic inventory checks. Additional duties include coordinate with...

Domino's Franchise

Delivery Driver 207 W 2nd St Job at Domino's Franchise

 ...where you get to listen to your own music? Spend time in your own car driving, while making tips AND a wage? Domino's Pizza is looking for Delivery drivers who are at least 18 Years of age, and have 2 or more years of driving history. Looking to hire great attitudes :)... 

Bandera Financial Group

Entry-Level Sales Representative Job at Bandera Financial Group

 ...Experience: Law enforcement. Passionate About: Loves camping, boating, coaching his children in sports, coaching football, and staying...  ...her kids and family life. About the Role: As an Entry Level Sales Representative, youll guide individuals and families through...