Job Description

Job Description

Job Description

Under the general supervision of the Chief Operating Officer, manages all housing programs and units owned by or assigned to the THRHA. Ensures equitable treatment of homebuyers and tenants, timely home maintenance, accurate financial collection and reporting and effective counseling of program applicants and participants. Assists in the development of new housing programs.

II. Authority:

The Housing Services Manager, reports to the Chief Executive Officer. Directly supervises the Housing Operations Supervisor and the Maintenance Manager.

III. Duties and Responsibilities:

• Responsible for the overall property management of existing and future THRHA housing stock including rental units, homeownership programs, transitional housing, tax credit and HOME housing and fair market units.
• Provides supervision and guidance to Maintenance Manager to ensure all rehabilitations and maintenance is conducted timely and cost effectively on all THRHA residential properties.
• Responsible for and ensures the completion of annual inspections and follow-up on all THRHA properties.
• Responsible for issuance by maintenance of Tenant/Homebuyer maintenance deficiency findings and required follow-up reports and compliance.
• Insures equitable treatment of all applicants and participants. Oversees eligibility for initial or continued program participation. Reviews applicant files to determine credit worthiness. Conducts counseling with clients and applicants.
• Coordinates with THRHA Management team on new housing development needs and opportunities and assists in determining feasibility by preparing statistical and narrative program reports.
• Determines the status of rental payment/homebuyer payments. Maintains accurate account records. Ensures timely collection of rents and house payments. Maintains listing of overdue accounts and conducts counseling sessions with program participants who are in arrears on payments. Negotiates payment schedules and if necessary, eviction notices in accordance with THRHA Admission and Occupancy Policies.
• Acts as THRHA Liaison with tribal, city, state, federal and private agencies in the development and management of THRHA programs and activities.
• Assists in the preparation of operating and development budgets as needed.
• Prepares statistical and narrative program status reports as required for internal management, contract compliance and Board of Commissioners. Will also be responsible for coordinating internal and external audits for housing program compliance.
• Travel to remote villages and conferences as required.
• Other duties as assigned by President & CEO and/or Vice President.

IV. Required Knowledge, Abilities and Skills:

• Extensive knowledge of rural areas and Native cultural practices and needs.
• Demonstrated management experience and supervisory skills.
• Ability to develop long and short range plans.
• Good organizational skills.
• Thorough knowledge of Native American Housing and Self-Determination Act (NAHASDA) and other Federal and State Programs.
• Good verbal and technical writing skills.
• Ability to develop budgets, plan, schedule and monitor complex programs or projects.
• Ability to travel to communities throughout Southeast Alaska
• While performing the duties of this job, the employee is regularly required to:
  • Talk or hear;
  • Sit for extended period;
  • Kneel;
  • Crouch;
  • Reach
  • Push and pull
  • Lifting up to 30 pounds

V. Minimum Qualifications:

• A bachelor’s degree in planning, business administration, public administration, accounting or a related field preferred.
• Five years of progressively responsible experience in public service programs, housing or accounting of which a minimum of two years must be in a supervisory role.
• Appropriate experience may be substituted for the required education on a year-for-year basis.

VI. Salary and/or Grade:

Grade 15

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