Position Title: Care Manager (RN)
Work Location: Remote, FL (anywhere in FL)
Assignment Duration: 3 months
Work Schedule: 8 am - 5 pm
Work Arrangement: Remote, FL (anywhere in FL)
Position Summary:
* Enhanced Discharge Planning Team (EDCP), who make outbound calls to Medicaid health plan members who are discharged from the hospital to prevent re-admissions.
Background & Context:
* EDCP team assesses immediate needs/barriers, complete transition of care assessment by day 10 post discharge day and attempt to remove barriers and meet needs and follow up post discharge appt with a medical or BH provider.
* Work from home 8 am-5pm
* This position is to fill in for an FTE who is on Military Leave until 6/2029
Key Responsibilities:
* Fast paced, busy day, working on your own from home with phone, email or Team IM support from supervisor, Lead and team members
* Clock in and be ready to start outreaches at 8 am.
* Receive and review new assignments daily by 8:30 am
* All newly assigned cases (10 daily) must be contacted same day as assigned and make follow up calls to members providers and venders
Qualification & Experience:
* Required Associate or Baccalaureate degree in nursing
* Preferred: Baccalaureate degree in nursing
* RN (compact is okay)
* Preferred: RN
* Must haves: 2-3 years Care Management experience with all age groups
* Nice to haves: Discharge planning experience; Care Management Certification
* Disqualifiers: Cannot answer questions regarding your past work experience during interview.
* Performance indicators: Audit scores 90% or above monthly; 1:1 meetings with Supervisor
* Best vs. average:
* Top 3 must-have hard skills
* Level of experience with each
* Stack-ranked by importance
* Candidate Review & Selection
* 1 Must be good with technology
* 2 Outbound calling experience
* 3 Critical thinking
* 4 Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role
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