Job Description

Job Description

The role of Bud Tender is more customer service and success than sales. Not only are you the face of our company to our customers but you are the conduit by which new customers learn more about products available to them. It is important to be comfortable as an educator and thrive on connecting our customers with the correct products to achieve whatever recreational or wellness result they are after. It is important for the Bud Tenders to follow SOP’s in order maintain a compliant retail experience as well as take responsibility for the overall cleanliness and appearance of the environment. Awareness and Ownership is key...

• Records, arranges, and packages patient orders
• Maintains an organized environment and facility appearance
• Provide consistent exceptional service for new and existing customers
• Point of sale system entry
• Respond to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Be able to follow best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Salary

Required Skills

• A minimum of 1 years in a customer service role in a retail or hospitality environment
• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required
• Intermediate-level math skills
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Ability to stand for long periods of time
• Personal experience with cannabis

Desired Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a “key holder” in a retail environment
• Knowledge of the state’s cannabis regulations

About The Grass Station

The Grass Station Dispensary is the newest division of Nature’s Secret, proudly serving ABQ and surrounding areas with the finest cannabinoids and customer service since 2017. We have been blessed with two successful CBD stores and are now extremely excited to introduce The Grass Station Cannabis Dispensary. Not only premium CBD products but premium cannabis products and all it has to offer. This industry is exciting and rewarding in so many ways, this is just the beginning, we’re just getting started and can’t wait to continue serving our community.

We look forward to serving you soon!

Benefits

• product discounts
• best-in-class industry experience

Equal opportunity employer

The Grass Station is an Equal Opportunity Employer.

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