Overview Join to apply for the Brand Ambassador role at HireArt . Expected compensation: 22.00 USD Per Hour. HireArt is helping a top ride-hailing company find customer service–oriented individuals to represent the company as Brand Ambassadors at the EDC Event at Tinker Field in Orlando, FL. You will be on-site at the following times: Friday, November 7, 2025 Saturday, November 8, 2025 Sunday, November 9, 2025 Event hours are 1 PM – 12 AM (Schedules TBD). In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing feedback to the team on rider sentiment. Brand Ambassador Responsibilities Responsibilities Customer Experience : Be a natural helper—quick to create a world-class experience for drivers and riders. Customer Service : Direct riders to the designated pickup location; promote downloading the company app for new customers; encourage event attendees to visit the lounge and use charging stations; hand out free hydration products; de-escalate and calmly manage tense or unexpected situations to ensure a smooth and positive interaction for all. Technical Assistance : Offer basic tech support to riders, including downloading or restarting the app and guiding users to the "Help" button for additional support or troubleshooting. Requirements Qualifications 1+ years of experience in customer service with the ability to be on your feet throughout your shift A general understanding of the ridesharing industry Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities Adaptive to fluid environments Strong communication skills Must be able to work a flexible schedule, especially evenings and weekends Commitment : This is a 3-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Orlando, FL area. HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas or employ corp-to-corp. Employment details Seniority level: Associate Employment type: Contract Job function: Technology, Information and Internet #J-18808-Ljbffr HireArt
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